We focus on providing a quality, bespoke service to all of our partners and clients, and building a mutually beneficial relationship based on trust. Here are a selection of the testimonials we have received.
“I have used the services of Continuous Improvement Projects Ltd when faced by a few tough challenges. Not only are they professional, credible and highly competent project managers, they are highly reliable (if they say they can do it, trust them); they bring huge enthusiasm to every task; they are extremely effective communicators (if you have a complex stakeholder network they can navigate the clashing personalities); but perhaps most importantly they are pragmatic. I find project managers often get fixated by analysis; Kiran and Becky (from CI Projects Ltd) always remained focused on what is required to be delivered and they always got things done. I have been delighted with the support I have received and would commend them to you.”
Andrew Brown – Project Rio Director, Carillion Plc
“Continuous Improvement Projects are consultants with Lean Six Sigmaskills that are second to none. They approach complex business problems methodically and present solutions in a format that is incredibly easy to understand. They really do spearhead a culture of continuous improvement in every interaction, driving behaviours from reactive problem solving to proactive problem prevention.
I recently worked on a project with Kiran that was identified as a key financial risk to the client’s business. Before even starting the improvement project I was issued with a very detailed Six Sigma review by Kiran – from that point we worked closely throughout the transition, driving through the improvements and identifying & delivering many tangible and non-tangible benefits. Not only did we make a great team, but at the end of the project Kiran was able to collate all data to demonstrate the success and financial gains that were achieved. Since the project I regularly brainstorm ideas with Kiran – she shares enthusiasm and energy in finding solutions to problems. Continuous Improvement Projects will definitely be my go-to Six Sigma experts in the future.”
Elisa Allsop – Transition General Manager, Bouygues Energies & Services
“The whole team at Continuous Improvement Projects Ltd are an exceptional resource, with outstanding attention to detail and the ability to get things done. Through their enthusiasm and ability they are able to make positive change happen in any number of circumstances, including the most resistant areas. A pleasure to work with, Kiran in particular has a shining integrity that means you can trust her from the moment a project is started. I would not go to anyone else for process change and transformation work, and have worked with her since 2008 on a number of high profile and difficult projects.”
Alison Bond – Director, Halo Works Ltd
“CI Projects produced a great piece of work on Benefits Realisation for the biggest transformational change project undertaken by Carillion Services. The outputs from this exercise helped to shape thinking on both tactical and strategic benefits, and their role in helping the business to achieve its 2020 objectives. I would have no hesitation in working with CI Project in the future; the evident expertise, skills & knowledge and abundant enthusiasm and energy from the entire team were inspirational.”
Fahmeeda Amir – Rio Programme Director, Carillion Plc
“Kiran has completed several projects for me and has always done an excellent job. She is professional, engaging and can turn her hand to any project. Her excellent understanding of all aspects of FM means that she grasps the requirements of a project quickly. Clients, managers and staff all respond well to her as she spends time understanding their needs and communicates well. She has the ability to effectively manage the change process as well as the initial project delivery. I would have no hesitation in recommending Kiran and Continuous Improvement Projects to anyone.”
Rachel Martin – Account Director, Interserve
“Every major programme has one or two key people who, without them, would not be a success and for my programme Kiran was one of those individuals. A programme to deliver a new National Operations Centre for the business, Kiran performed two key lead roles. First the process analysis and definition of the core business processes for the centre. With the use if 6 sigma she took the team through the as is and to be lifecycle. Kiran was then one of the key drivers behind the implementation of the operating model and through a significant level of data analysis develop the resourcing model for go live and future operation. Like all programmes, it came with significant amounts of pressure and tight timescales. Kiran met this with a work ethic and commitment second to none. She managed her delivery and key stakeholders with a positive and professional manner key to bringing the senior management team along with the programme. On a personal note, Kiran was a pleasure to work with and I would not hesitate to work with Kiran again in the future.”
Martyn Vickery – Director, Rebalance Projects Ltd.
“I have worked with Kiran on several projects since 2009 and can recommend her without hesitation. Kiran’s qualification as a Six Sigma Black Belt makes her the focal point for any process work but she adds more value to projects due to her ability to understand the business, the people and the problems. Kiran quickly navigates towards issues and risks whilst addressing them in an enthusiastic and focused manner to achieve improvement. My experience with Kiran has seen her develop projects within a multi-billion turnover business that have included core operating process development, cost saving project delivering £7m additional profit and improving a National Operating Centre with call handling and work flow management issues. Kiran has developed into an excellent project manager and her skillset now enables her to work successfully across many different business sectors.”
James Pepper – Independent Management Consultant, Cranston Management Solutions
“Kiran worked with me for two years at one of London’s Russell Group universities whilst the University was undertaking a large amount of technology changes. She led and managed the Business Analysis to decommission Public Folders which was a significant project and engaged and worked closely with a wide range of stakeholders across the University. Kiran also worked closely with a Senior Project Manager to implement Office 365 for all staff and students which was a large, complex and time critical programme of work. Kiran also worked closely with one of the University’s Departments who ran Global Executive programmes over a number of international locations. Kiran helped them review and refine the operational processes through her BA knowledge and skills.
The quality of Kiran’s work meant all these projects were successfully delivered.
Kiran brings with her a wealth of experience and professional ‘can do’ attitude.”
Suzanne Creasey – Head of Project Delivery & Development
“Kiran brings with her a huge amount of project delivery, change management and lean six sigma experience, a personality that helps people not feel threatened by her delving into what they do and how they do it, lots of passion and enthusiasm with a professional approach. I’ve been working with her on and off for nearly 10 years and she delivers and is trusted to do a great job.”
Tony Bignold – Regional Director, Bouygues Energies & Services